Rachel holds the entirety of King of Pops’ sales operations together with a small iced-coffee in hand. You can catch Rachel delegating and climbing around in the freezers. Don’t be fooled by her petite stature because she takes care of business. The only thing more impeccable than her operations’ skills is her eye for color coordinating pastels. She’s beyond brilliant; she’s sassy; and she’s also probably a better writer than most of us.